When you buy a vehicle from a Pennsylvania dealership, you trust that they have been honest about its history. The law requires them to provide a written disclosure – stating clearly if the car has a salvage or rebuilt brand – before the sale is finalized. Finding out...
Consumer Protection
How many repair attempts before a vehicle is officially a lemon?
Consumers purchasing new vehicles expect them to be in pristine condition. One of the reasons buyers pay a premium for new vehicles right off the dealership lot this to avoid the uncertainty that comes with vehicles driven by others. They expect years of safe...
How the sales system pits dealership workers against you
It is a common trap for people to think of vehicle salespeople as service professionals rather than sales professionals. In most retail environments, the workers helping you make a choice and complete a purchase don't benefit much, if at all, from the transaction....
What makes a rental vehicle a bad purchase?
When you’re in the market for a new vehicle, you may want to look into used cars to save money. It makes sense to purchase a well-known brand, and with low miles, any vehicle on a lot might catch your interest. You should be cautious, though, because there is a chance...
Do you qualify for protection under Pennsylvania’s Lemon Law?
Most of us purchase items new, including cars, because we assume that they'll work better than the used ones that we have. What you may not realize is how common it is for newer vehicles to have defects, though. Lemon laws aim to protect buyers from purchasing...
Who pays for your rental car when a lemon’s in the shop?
When you buy a new car, you expect it to be in excellent condition. Most car buyers get to enjoy that new car smell and the performance of a brand-new vehicle for months before the thrill wears off entirely. For a tiny fraction of people buying new vehicles, their...
How can a dealer make amends for a defective new vehicle?
When you make the investment in a new vehicle, you expect it to arrive in pristine condition and function properly for years with good maintenance. Although it may depreciate in value as you use it, you probably expect to get more value out of it than you would out of...
Where did your car dealer get that used vehicle you bought?
Have you ever listened to a used car commercial on the radio or watched one on the television where a salesperson declares that they will take a trade-in regardless of its condition? Have you ever wondered what happens to all of those vehicles in bad condition? The...
10 cars that saw the most recalls from 2013 to 2017
Recalls are issued when cars that have already been produced and sold are found to have serious defects. In some cases, these just impact performance, but many recalls also involve safety. Either way, it means that the car is not up to the standard of quality that the...
Are robocalls legal in the United States?
If you feel that you've been a victim of a scam by a business or individual, then you may want to get to know the United States' Federal Trade Commission (FTC) and the Bureau of Consumer Protection (BCP). The BCP there to conduct investigations and stop unfair,...