According to the National Highway Traffic and Safety Administration, the annual cost to consumers of odometer fraud in the auto industry is between $4 and $10 billion. Odometer fraud is illegal under both federal and Pennsylvania law. When a person buys a vehicle, the seller must provide a disclosure, in writing, of the number of miles registered by the vehicle's odometer. If the mileage displayed by the odometer is not the vehicle's correct mileage, the seller is required to make a statement on the title reflecting the discrepancy.
Vehicle owners in Pennsylvania have lemon laws in place to protect them from products with ongoing automotive defects that cannot be resolved. These consumer protection laws generally apply to hardware issues, such as a faulty transmission that defies repair efforts, but modern vehicles increasingly have software issues. Autonomous and partially autonomous vehicles rely on software to manage their autopilot features. These new technologies might require consumer protection laws to expand their scope.
As the auto dealership industry transitions from paper loan forms to electronic loan forms, buyers are being scammed by unscrupulous car dealers – sometime when they didn’t even purchase a car.