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What do dealerships do to hide the damage on a vehicle?

On Behalf of | Jan 3, 2023 | Dealer Fraud

When buying a used car from a dealership, there’s a certain amount of trust that has to go into the process. You need to be able to rely on the information that the salesperson is giving you about the state of the car – especially if you don’t know what to look for on a car that would indicate period damage.

There are occasions where you hear about dealers who sell vehicles to customers who later find out the car has damage that was concealed from them at the time. Knowing how dealerships hide damage gives you the best chance at discovering it before you part with your money.

Using polish to conceal scratches

Car polishes applied with a microfiber cloth can be used by dealers to buff out scratches and restore the paint to its original color. To a purchaser who is only looking at the car briefly, it then appears as if the scratch doesn’t exist.

Only show you the interior briefly

If there’s damage to the inside of the vehicle, the salesperson may try to divert your attention away from looking too closely by distracting or rushing you. Make sure you take your time looking around inside to make sure everything looks and feels right.

Parking the vehicle in a way to conceal defects

For example, if the car has dents or scratches on the bumper they may park it right up against a wall so you cannot see the extent of the damage. Before you buy, tell the salesperson that you want the car moved so you can take a full look around.

When you buy a used car from a dealer, you should expect to drive away happy with your purchase. If you find that the vehicle you bought has damage you weren’t made aware of, you could be entitled to make a claim for damages. 


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