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Some Ford Explorer owners allege carbon monoxide issues

On Behalf of | Mar 29, 2019 | Consumer Protection

Some Ford Explorer owners believe the vehicle is leaking a dangerous amount of carbon monoxide. However, the company has denied that there is anything wrong with the model in Pennsylvania or any other state.

After several police officers who drove an Explorer Interceptor became ill, the problem was linked to a carbon monoxide leak. However, since then, thousands of Ford Explorer drivers have reported similar problems. One man was found to have toxic levels of carbon monoxide in his system after he suffered from fatigue, migraines and other symptoms. The man commuted 60 miles daily in his Ford Explorer. Another owner said he would sue the company under lemon laws, but he is now negotiating with the company for a buyback. Ford says it has bought back around 100 vehicles as a goodwill gesture.

The National Highway Traffic Safety Administration began investigating owner reports in 2016, and Ford did its own investigation. Neither the agency nor the company has identified the source of the problem. More than 50 legal claims have been filed by owners against the company. However, at least one owner who believed his vehicle was leaking carbon monoxide found no trace and only a very low amount of the gas with two detectors. In one statement, Ford said that its vehicles were safe and that complaints have decreased.

Lemon laws are designed to offer consumers protection against faulty vehicles if a manufacturer or dealer does not fix a problem after a certain amount of time. There are both state and federal lemon laws. Someone who believes a vehicle is defective may want to consult an attorney about their rights in the situation.

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