Violations of telemarketing laws lead to legal action

While the first type of business that comes to mind when one thinks about the violation of consumer protection laws is likely automobile sales, these are of course not the only businesses that could engage in illegal activities involving consumers. This is illustrated in the recent announcement of legal action against a home chimney cleaning company. Its owner also faces legal action.

Businesses that engage in telemarketing in the state of Pennsylvania are supposed to get the Do Not Call list each quarter and then take people on that list off of their call lists. In this case, the business allegedly failed to do this resulting in hundreds of people on the list receiving a call. In addition, it called people who previously requested placement on the company’s internal do not call list. Telemarketers for the business are also accused of failing to indicate the purpose of their calls or the business from which they were calling.

Specifically, the business is accused of violating the following laws:

  • The Unfair Trade Practices and Consumer Protection Law
  • The Telemarketer Registration Act
  • The Home Improvement Consumer Protection Act

Filed by the Office of Attorney General’s Bureau of Consumer Protection, the lawsuit seeks to halt the illegal behavior. One way in which this is attempted is via fines for each violation.

When misrepresentations by businesses result in financial damage to an individual, those impacted could seek financial compensation. Generally the best course of action is to seek the assistance of a lawyer who handles such matters.

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