Buying a new vehicle can be a very stressful process. Those shopping on the used vehicle market, in particular, are often quick to make offers on vehicles that meet their basic criteria. They simply want to get the process over with as quickly as possible. Most...
Philadelphia Pennsylvania Consumer Protection Blog
How many repair attempts before a vehicle is officially a lemon?
Consumers purchasing new vehicles expect them to be in pristine condition. One of the reasons buyers pay a premium for new vehicles right off the dealership lot this to avoid the uncertainty that comes with vehicles driven by others. They expect years of safe...
3 requirements for classifying a Pennsylvania car as a lemon
When quality is a key consideration, buying a new vehicle rather than a used one can be a smart move. Despite disclosure regulations, it is very difficult to ensure the quality of a used vehicle. There could be latent defects or issues that the previous owner...
The issue with how dealerships acquire used vehicles
Many dealerships advertise offering competitive terms for trade-ins. They accept vehicles in poor condition when people need to acquire new transportation. The buyers can use the value of that vehicle to help pay for their new vehicle. Some dealerships actually fix up...
Dealerships may try to hide test drive damage
It is generally advisable to test drive a vehicle before making a decision to purchase it. Unfortunately, not everyone is safe and respectful during test drives. Some people are very aggressive drivers and could potentially damage a vehicle that belongs to a...
Don’t get lemon-squeezed: Handling pressure when buying a car
The thrill of buying a new car is unmatched, whether it’s your first time at a dealership or you are adding a new vehicle to your collection. However, this exciting endeavor can quickly turn sour if you realize that you were sold a lemon. One strategy that...
The increased risk of fraud when buying hybrid or electric cars
Purchasing used vehicles can be a nerve-wracking experience. The average person doesn't have enough knowledge about vehicles to identify latent defects or thoroughly analyze a used vehicle. They require that the seller honestly disclose information about the vehicle...
Signs of program, demo and loaner vehicles
Buying a vehicle usually requires considerable research so that you can better ensure that you find the one you want with the features that are important to you. For example, some people want to find a good deal on a low-mileage vehicle. But, there are times when the...
Hiding flood damage in vehicles can constitute fraud
People in the market for a used vehicle may turn to a dealership to find one. They will then likely expect that the salespeople will be forthcoming about the condition of any particular vehicle. Flood damage is one issue that might not seem like a huge deal; however,...
Odometer fraud is still an issue for modern car buyers
Many humorous depictions of vehicle salespeople have historically included elements of odometer fraud. Even cartoons might show a salesperson driving a vehicle backward or hooking wires up to a drill to reverse the odometer to show misconduct on the part of the...
Witnesses Needed
Searching for persons with information or complaints about a number of banks, dealerships, repossession agents and debt collectors
Email The Firm
Contact The Firm
Office Location
Bensley Law Offices, llc
Suite 900
Philadelphia, PA 19102
Philadelphia Office
Toll Free: 800-254-3497
Phone: 267-838-9654
Fax: 267-299-8079