Philadelphia Pennsylvania Consumer Protection Blog

First-time car buyers, the elderly, people with poor or no credit and other vulnerable customers may not realize the rights they have as consumers when they step onto a car dealer’s lot. They may be too timid to ask questions, or they may not even know the appropriate...

In Pennsylvania, there are no shortages of options if one is looking for a new or previously owned vehicle. Consumers want a good deal and a wide selection to choose from. They also want the assurance that a car dealer will not take advantage of them and rip them...

There is something special about a new car. Like a clean slate after trading in the old model, a new car can put a fresh outlook on everyday tasks. Driving to work, getting groceries and hauling the kids around all seem a little nicer in a brand-new vehicle. However,...

One of the first things consumers look at when considering the purchase of a used vehicle is the odometer reading. Many are willing to pay more money for a vehicle with lower miles because this may mean the vehicle will have fewer mechanical issues often associated...

There may be few things more frustrating than buying something new only to have it not work properly. Many consumers return these defective items for a refund or replacement. When the defect product is a new vehicle, it may not be so simple. Consumers often have loans...

A Pennsylvania car owner often knows when it is time to buy a new or newer vehicle. However, it is not always an easy decision, especially if the consumer still owes a considerable balance on the current car loan. This is where a consumer may be especially vulnerable...