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Bensley Law Offices, LLC
  • Home
  • Firm Overview
  • Attorney
    • William Charles Bensley
  • Consumer Protection
    • Abusive Debt Collection
    • Are You Being Sued By A Debt Buyer?
    • Auto Solicitation & TCPA
    • Autodealer Fraud
    • Car Repossession
    • Employer Background Checks
    • Fair Credit Reporting
    • Why Hire An Attorney?
  • Personal Injury
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Philadelphia Pennsylvania Consumer Protection Blog

How car dealers mislead buyers on add-ons

On Behalf of Bensley Law Offices, LLC | Sep 22, 2025 | Consumer Protection

Buying a car should feel exciting. For many in Philadelphia, it turns into stress and regret. Hidden fees, surprise charges and confusing contracts leave buyers paying much more than expected. One major cause is the addition of products and extended warranties. Here's...

The truth behind sales quotas at franchise dealerships

On Behalf of Bensley Law Offices, LLC | Sep 1, 2025 | Uncategorized

You walk into a dealership ready to test drive a car, but before you know it a salesperson is rushing you to sign papers. Many buyers in Philadelphia have felt that pressure, and it’s not by accident. Franchise dealerships set tough sales quotas that often shape the...

Fake certification claims in certified pre-owned vehicles

On Behalf of Bensley Law Offices, LLC | Aug 6, 2025 | Consumer Protection

Buying a car is a major investment and for many in Pennsylvania, a Certified Pre-Owned (CPO) vehicle feels like a smart middle ground. It is more reliable than a typical used car but less expensive than new. But what if that certification is fake? Some dealerships...

How trade-in numbers can be used to mislead Philly car buyers

On Behalf of Bensley Law Offices, LLC | Jun 13, 2025 | Dealer Fraud

You walk into a dealership expecting a fair deal. A salesperson offers more than expected for your trade-in, and the deal looks like it favors you. However, that impressive number often serves as a distraction from the rest of the transaction. Dealers often shape...

Do reputable auto dealerships ever engage in fraud?

On Behalf of Bensley Law Offices, LLC | Jun 5, 2025 | Dealer Fraud

It may come as a surprise, but even auto dealerships with good reputations can engage in fraudulent practices. While many dealerships operate ethically and comply with consumer protection laws, there are situations wherein even seemingly trustworthy businesses may cut...

What if a dealership didn’t warn a buyer about a car’s mold issue?

On Behalf of Bensley Law Offices, LLC | May 3, 2025 | Dealer Fraud

Some issues with motor vehicles are visibly obvious. Extensive rust damage is easy to spot. Mold growing under the carpeting or upholstery of a vehicle could be more difficult to identify. When people buy used vehicles, they often assume that the dealership has...

Could a brand-new vehicle already have damage?

On Behalf of Bensley Law Offices, LLC | Mar 31, 2025 | Dealer Fraud

When people looking for vehicles purchase used vehicles, they typically understand that there could be damage to repair. In addition to performing a personal inspection of the vehicle, buyers may recognize that they need to take a used vehicle they might purchase to a...

Can you trust what an auto dealer posts online?

On Behalf of Bensley Law Offices, LLC | Mar 9, 2025 | Dealer Fraud

Nowadays, most car buyers start their search online. Auto dealers advertise vehicles on their websites, third-party platforms and social media, often highlighting special deals, low prices and impressive vehicle features. While online listings can be a convenient way...

How to identify hidden frame damage when purchasing a used car

On Behalf of Bensley Law Offices, LLC | Feb 5, 2025 | Dealer Fraud

Purchasing a used car can be an exciting yet nerve-wracking experience. Regardless of a vehicle’s outward appearance, you can’t be totally sure about its history. One of the most critical concerns when buying a used car is hidden frame damage. Hidden frame damage can...

Can a dealership sell used vehicles without catalytic converters?

On Behalf of Bensley Law Offices, LLC | Jan 8, 2025 | Dealer Fraud

Modern vehicles are incredibly complex. They include multiple different systems, many of which communicate through computers. Long gone are the days when people could fully disassemble vehicles in their home garages and make repairs or improvements. Modern vehicles...

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