Some dealers advertise and promote themselves as "No Haggle" dealers. Meaning the best price is the list price, and there is no haggling or negotiating. This may sound good in concept. It may even give a false impression that the dealer is such a good guy that he's...
Dealer Fraud
Dealer Fraud: Certified Scams
If you read this blog in the past you probably recall that I believe all Certified Pre-Owned (CPO) programs are scams. Consumer Reports recently ran an article on certified car programs. The ultimate opinion of the writer was that CPO vehicles are not worth the added...
Dealer Fraud: Repair Invoices Versus Repair Orders
It is important to know about the difference between Repair Invoices and Repair Orders (ROs) and the service process generally. Dishonest dealers often try to get away with only disclosing Repair Invoices, because they have been sanitized and are missing much...
DEALER FRAUD: NJ AG SETTLES ACTION AGAINST NEWTON AUDI AND VW
Dealer Fraud knows no borders. The New Jersey Attorney General Division of Consumer Affairs issued a press release on 08/17/2015 that it had settled its charges against Newton Audi and Newton VW. http://www.njconsumeraffairs.gov/News/Pages/08172015.aspx"The Office of...
DEALER FRAUD: STATE INSPECTIONS ANTIQUATED AND INADEQUATE
I have shown for years that the Pennsylvania State Inspection system has an ulterior motive: Dealer Fraud. Dealer admit under oath all the time that State Inspections are a real profit center for them. They can sell a heck of lot of brakes, tires, oil changes,...
Dealer Fraud: Crooked Games Dealers Play
Dealer fraud comes in many varieties. I'm pursuing several case regarding promotional contest mailers that dealers send out to past and prospective customers. Often the mailers promise and assortment of prizes, including large sums of money, MP3 players, and...
Dealer Fraud: Dealer Fails to Transfer Title
Dealer fraud comes in many varieties. I get calls frequently from distressed buyers who bought a vehicle, but the dealer fails or refuses to transfer the Title and/or registration. If the temporary tags and registration expire, this can lead to impoundment. No matter...

