Dealer Fraud Archives

Dealer Fraud: Absent or Disabled Airbags

I received another call today about the failure of airbags to deploy during a significant front-end accident. The frontal airbags had not deployed during a moderate to severe accident that destroyed the front-end. My first thought was that the vehicle was probably purchased used, had been involved in a pre-sale collision where the airbags had deployed, and they either were not reinstalled or were disabled during the repair. This is a real problem in the industry and a very troubling form of Repair Fraud and Dealer Fraud.

Dealer Fraud: VW Dieselgate

At this point, I expect that everyone has heard a little something about what is being called DieselGate. VW is in big trouble. VW is accused of programming many of its models to provide false data during emission testing. Misrepresenting vehicle characteristics and benefits is a common kind of Dealer Fraud.

Dealer Fraud: Signs of a Bad Deal

I have written in the past about dealers trying offer the best deal - the best deal for them not for you. Based on a couple of recent calls, I think it's a good time to review -- because this is one of the most common forms of dealer fraud.

Dealer Fraud: Research Vehicles On-Line; Don't Buy Online

I get more and more calls about vehicles purchased on-line. Especially through eBay or Craigslist. In my experience, if a vehicle is offered for sale on eBay or Craigslist, this alone is a red-flag. This is especially true, if a dealer is offering the vehicle through either of these sites. Dealer fraud is rampant on these sites.

Dealer Fraud: Beware of No Haggle Dealers

Some dealers advertise and promote themselves as "No Haggle" dealers. Meaning the best price is the list price, and there is no haggling or negotiating. This may sound good in concept. It may even give a false impression that the dealer is such a good guy that he's giving his best price right from the beginning. But, in truth, it often is a red flag for Dealer Fraud.

Dealer Fraud: Certified Scams

If you read this blog in the past you probably recall that I believe all Certified Pre-Owned (CPO) programs are scams. Consumer Reports recently ran an article on certified car programs. The ultimate opinion of the writer was that CPO vehicles are not worth the added expense. http://www.consumerreports.org/cro/news/2015/06/are-certified-preowned-cars-worth-it/index.htm#

Dealer Fraud: Repair Invoices Versus Repair Orders

It is important to know about the difference between Repair Invoices and Repair Orders (ROs) and the service process generally. Dishonest dealers often try to get away with only disclosing Repair Invoices, because they have been sanitized and are missing much available information. This is just one of the ways dealers try to hide Dealer Fraud.

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